Privacy Statement for the Success Coach LLC and the
the affiliated websites
As of May 21st, 2018
Article 1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
means an account required to access and/or use certain areas and features of Our Site, or personal data held by us for the purposes of delivering training.
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;]
means this website, the NLPSuccessCoaches.com website, theselfmasteryacademy.com website, the getthechangenow.com, gettheresultsnow.com website and any other Success Coach, LLC owned properties.
Means both The Success Coach, LLC in the USA and The Success Coach, LLC in Costa Rica.
Article 2. Collection of Personal Information from Site Visitors
Our sites automatically collect and/or tracks (1) the home server domain names, IP address, e-mail addresses, type of client computer, and type of Web browser of visitors to our Web site, (2) the e-mail addresses of visitors that communicate with us via e-mail, (3) information such as personal, financial or demographic information, knowingly provided by the visitor in on-line forms, registration forms, surveys, and sweepstakes entries, and (4) information, either in the aggregate or user specific, on what pages visitors access.
Visitors may decline the Internet cookie by using the appropriate feature of their Web browser software, if available.
Depending on your use of our site, we may collect some or all of the following data.
- Date of Birth
- Business/Company Name
- Job Title
- Contact Information such as addresses, email address or phone numbers
- Demographic Information such as Post Code, preferences and interests
- Financial Information such as credit / debit card numbers.
Article 3. Use of Personal Data Collected
Personal data collected by the Success Coach, LLC will be used for editorial and feedback purposes, for marketing and promotional purposes, for a statistical analysis of users’ behavior, for future product development, for content improvement, to inform advertisers as to how many visitors have seen or clicked their advertisements, and to customize content and layout of the Success Coach, LLC site. Data collected is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR).
Names, postal and e-mail addresses, and phone numbers collected may be added to our databases and used for future e-mails, calls and mailings regarding site updates, new products and services, upcoming events, and status of orders placed online.
Financial information collected may be used to check the user’s qualifications for registration, to bill the user for products and services, to notify the user of relevant taxing and regulatory authorities regarding payments or prizes.
Demographic and profile data collected is used to tailor the visitor’s experience at our site, enabling us to present content we think they might be interested in. The Success Coach, LLC uses customer contact information to send the user information about the company and promotional material from some of our partners. The customer’s contact information is also used to contact him or her in the event to notify the relevant taxing and regulatory authorities regarding payments or prizes.
We also use your data to provide the best possible services to you, including
- Providing and managing any accounts you have with us
- Providing and managing your access to our site
- Personalizing and tailoring your experience with us
- Supplying our services to you
- Personalizing and tailoring our services for you
- Responding to communications from you
- Supplying you with email newsletters that you have subscribed to.
- Market Research
- Analyzing your use of Our Site and gathering feedback to continually improve our site and your experience
Article 4: Disclosure of Personal Data to Third Parties
We may share your data with other websites and/or companies in Our group, this includes NLPSuccessCoaches.com, TheSelfMasteryAcademy.com, Getthechangenow.com, Gettheresultsnow.com USA and International.
We may contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing.
Certain features of Our Sites depend on Cookies to function. You may still block these Cookies by changing your internet browser’s settings, but please be aware that Our Sites may not work as intended if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
Article 6: Data Retention
All data will be held in compliance with the following;
- processed lawfully, fairly, and in a transparent manner in relation to the data subject
- collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
- adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed;
- accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that is inaccurate, having regard to the purposes for which they are processed, is erased or rectified without delay;
- kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organizational measures required by the Regulation in order to safeguard the rights and freedoms of the data subject;
processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.
We will maintain data security by protecting the confidentiality, integrity and availability of the personal data, defined as follows:
Confidentiality means that only people who are authorized to use the data can access it.
Integrity means that personal data should be accurate and suitable for the purpose for which it is processed.
Availability means that authorized users should be able to access the data if they need it for authorized purposes.
Article 7: Our Company’s Right to Contact User
Article 8: Summary of Your Rights under GDPR
Under the GDPR, you have:
- the right to request access to, deletion of or correction of, your personal data held by Us;
- the right to complain to a supervisory authority;
- be informed of what data processing is taking place;
- the right to restrict processing;
- the right to data portability;
- object to processing of your personal data;
- rights with respect to automated decision-making and profiling (see section 14 below).
Article 9: Automated Decision-Making and Profiling
9.3 In the event that We use personal data for the purposes of automated decision- making and those decisions have a legal (or similarly significant effect) on You, You have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from Us.
9.2 The right described in section 14.1 does not apply in the following circumstances:
- The decision is necessary for the entry into, or performance of, a contract between the You and Us;
- The decision is authorized by law; or
- You have given you explicit consent.
- Where We use your personal data for profiling purposes, the following shall apply:
- Clear information explaining the profiling will be provided, including its significance and the likely consequences;
- Appropriate mathematical or statistical procedures will be used;
- Technical and organizational measures necessary to minimize the risk of errors and to enable such errors to be easily corrected shall be implemented; and
- All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.
Article 11: Contacting the Success Coach, LLC
To contact the Success Coach, LLC to exercise your rights, update your details or for more information, please contact firstname.lastname@example.org.
How We Protect Your Privacy
We do not provide services or sell products to children. However, we may sell products to adults for use by children. Regardless of the intended end user of our products, only adults should purchase anything from our website. If a product we offer is legal only for adults to use or possess, no adult should purchase the product for illegal use or possession by a minor.
If you are less than 18 years old, you may use our website only with the permission, active involvement, and supervision of an adult parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.
This Policy Is Part Of Our Terms And Conditions Of Use
This Policy and Customer Agreements
If you are our customer, any customer agreement between us supersedes this policy to the extent there is any conflict with the terms and conditions of the customer agreement.
The type of information we collect from you and interest-based advertising
Like most places on the Internet, simply by visiting our website you automatically tell us certain information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer’s operating system, and the type of web browser that you are using. Our website automatically records this basic information about you.
If you are using one of the common Internet Web browsers, you can set up your browser to either (a) let you know when you are being tracked by us or to (b) deny us tracking access to your computer or electronic mobile device. The manufacturer of the browser you use has instructions on how to modify tracking settings. You may find these instructions in the “Help” section of your browser or by contacting the browser’s manufacturer.
If you download or use mobile software applications (“Mobile Apps”) from our website, we may know your location. In addition, your smart phone, computer tablet, or other electronic device using our Mobile Apps may provide us information about the device, including its unique identifier, make and model, operating system, mobile network carrier, and your telephone number. Your mobile device may have the ability to disable location services as well as deny us access to other information described in this paragraph. To learn more, check your mobile device’s user manual and/or contact your mobile device’s manufacturer or service carrier.
We may also collect any data that you provide us by posting it at our website or by sending to us via email. You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our website’s services and features.
Some transactions between you and our website may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.
What We Do With Your Information
We use your information to operate our website’s business activities. For example, we may use this data to contact you about changes to our website, new products and services, special offers, resolve disputes, troubleshoot issues, and enforce our website’s terms and conditions.
If you download or use Mobile Apps from our website, the information we learn about you may be used by us to give you personalized content based upon your location and other data you share. If you do not want to share your location via Mobile Apps, check the instruction manual for your electronic device or contact your device’s manufacturer to see if you can turn off the locator feature.
As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.
We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.
Some government intelligence agencies have the technological ability to access data from our website without our cooperation, knowledge, or consent. Even if we were to learn of such access, we may not be able to tell you because of national security laws. Please take this risk into account before supplying information to us or any other website owner.
Although we do not disclose individually identifiable information, we may disclose aggregate data about our website’s visitors to advertisers or other third parties for marketing and promotional purposes.
From time to time, we may use third party suppliers to provide services on our website. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier. We restrict the way third party suppliers can use your information. They are not allowed to sell or give your information to others.
If we sell our website, we may transfer your information to the purchaser of the site. Upon completion of such a transfer, we will no longer possess or control the data received by the purchaser.
Do-Not-Track, Interest-Based Advertising, Remarketing, and Dynamic Ad Serving
We try to honor any Do-Not-Track signals you send through your web browser when visiting our website. However, please read the following important information about “Interest-Based Advertising,” “Remarketing,” and “Dynamic Ad Serving” so that you understand the type of tracking that may be done by third party vendors when you visit our site and how you can opt out of such tracking.
When you visit our website, you may view advertisements posted on the site by Google or other companies. These advertising companies may collect information about you while you are visiting this website and other websites. They may use this data to show you advertisements on this website and elsewhere on the Internet about products and services you might like.
This website does not collect the information or control the content of the advertisements that you will see. You may be able to opt out of such advertising.
If you are in the United States, you may opt out of some advertising via the Digital Advertising Alliance at
If you are in Canada, you may opt out of some advertising via the Digital Advertising Alliance of Canada at
If you are in Europe, you may opt out of some advertising via the European Interactive Digital Advertising Alliance at
To find out more about Google privacy policies and its DoubleClick DART cookie used to generate interest-based advertising, go to
Protect My Choices
If you are using Internet Explorer, Mozilla Firefox, or Google Chrome browsers, you may wish to install the “Protect My Choices” browser extensions that are designed to help you protect your opt-out preferences. To learn more, go to
Dynamic Ad Serving
Our website may use Google’s Dynamic Ad Serving feature. To opt out of interest-based ads by Google, follow Google’s opt-out instructions located at .
DoubleClick Remarketing Pixels
Your use of this website without opting out means that you understand and agree to data collection to provide you with interest-based advertising.
User Names And Passwords
Your access to parts of our website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
Your Use Of Information And Unsolicited Commercial Email
If you obtain personally identifiable information about another website user, you are not allowed to disclose this information to anyone else without the consent of the user and our consent too.
We hate junk email (spam). Information you obtain from our website about us or other site users cannot be used by you or others to send unsolicited commercial email or to send unsolicited commercial communications via our website’s posting or other communication systems.
Your Voluntary Disclosure Of Information To Third Parties Who Are Not Our Suppliers
You may choose to provide personal information to website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information.
We may use autoresponders to communicate with you by email. To protect your privacy, we use a verified opt-in system for such communications and you can always opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by sending an email to info[at]nlpsuccesscoaches.com, or sending us mail to the address listed below.
We try to keep your information secure. If we become aware of a data vulnerability, where economically feasible, we will attempt to promptly fix it in order to keep your data safe. However, with governments spying online using sophisticated technology and hackers data mining sites, no website owner can guarantee your information will be completely safe from unauthorized access by others. Please take these security risks into account before giving information to us or any other website owner.
We will keep your data for as long as we need it to provide you with products and services, comply with applicable law, resolve any disputes between us or with third parties, and to enforce any contracts between us.
The terms of this policy may change from time to time. If such changes are made, we will notify you by a notice posted on our website’s home page of the changes that have been made. If you disagree with the changes that have been made, please contact us (by email, using a website contact form, or in writing by mail), and any changes made to this policy will not apply to information we have collected from you prior to making the changes.
Questions or Concerns
You may also mail your concerns to us at the following address:
Success Coach, LLC
61 Fox Hollow,
Irvine, CA 92614
California Privacy Rights
If you are a California resident and our customer, Cal. Civ. Code § 1798.83 permits you to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To request this information, please send an email to info[at]nlpsuccesscoaches.com or write us at the following address:
Success Coach, LLC
61 Fox Hollow,
Irvine, CA 92614
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